What do you do when your computer breaks down? Has annoying pop ups? Or it's time for a new one?
What do you do when your cell phone screen goes blank? When it dies and you need it replaced?
What do you do when you just can't figure out how to format the document you're working on? Or format that spreadsheet to calculate your budget?
You might call a friend, see if they know. You might call the company, and fight hold times and customer service representatives that may or may not be helpful.
Or...
You can call me!
Sometimes there are little things that you just can't navigate alone. Or it could be something you know you haven't a CLUE about. Either way, I will make every effort to resolve your issue and put your mind at ease. The good part is, if I don't know (which is rare, but hey, it could happen) or it is not cost effective to YOU, I will be honest and let you know I cannot help.
It's that simple. I'm not here to gouge anyone, and I truly love helping people.